

How to negotiate like a pro
Get what you want – in the workplace and beyond – with these essential rules of negotiation
Words: Gentleman's Journal
Whether it’s getting a better deal on a car or property, securing a pay rise or trying to get out of a sticky situation with your significant other, negotiating with dexterity and competence will play a big part on whether you do or don’t get whatever it is that you want.
The art of negotiation though – and it is an art – is not something just for financial services bigwigs, career politicians and overly competitive board game battles. In fact, it is a forte that, once mastered, will help you down many avenues in the game that is life. So, no matter where you’re looking to go, here’s how you get there.
Do your homework
There’s nothing that will set you up for failure more than being underprepared. Make sure you know your facts, your figures, the weaknesses and strengths of the person you’re negotiating with. Getting yourself set up properly before you go into the room is guaranteed to ensure you come out of it in a much stronger position.
Have a desired outcome in mind
It’s all very well having the numbers prepared in your head, but you need to know which of these numbers it is that you want to go after. If you don’t know, how can you fight for it? Know your worth and battle for it. Don’t go in without a clear motive or you’ll end up with a deal only half as good, at best.

The Godfather
Keep calm
Remember, emotion rarely rules the day. Don’t get riled up and give away your position. The moment you start to raise your voice or get red in the face is the moment the person opposite you has won. Emotion leads to bad decisions and poor judgement, so it’s imperative that you keep a level head to secure the best deal.
Have confidence
Tiptoeing around a deal or point will often lead to you losing it. Negotiation is usually a fast game, and you haven’t got time to take something away and agonise over it. Make a judgement and be confident in your reasoning for doing so. If you can’t, you’ll leave with nothing.
Pay attention
Listen carefully to what is being said to you so that you can best counter it. You won’t get anywhere by talking over and bullying the person you’re sparring with. If they feel you’re not understanding what they’re saying or just plain ignoring it, they’ll shut down negotiations very quickly.

Lincoln
Know when to compromise...
You’ll do better at the table if your adversaries are getting something out of it too – more often than not, that’ll just be your business. The best negotiators are those that acknowledge counters, craft around them and don’t just bully someone until they either concede or leave. Seek a win-win and you’ll come away successful on most occasions.
...when not to...
That said, a win-win isn’t you getting what you want, but giving up something else entirely. If you’re willing to compromise on a point, it should be because you’ve received something else in return. Giving up a key proposal for a bit of leeway on another of yours will cost you in the long run.
...and when to walk away
Sometimes, you just need to walk away. The deal is going sour, you’re being beaten or the other team just aren’t giving anything away, no matter how reasonable you’re being. In that case, make a last ditch attempt or simply end negotiations there and then. A good exit strategy should be a key part of your preparation, or you could get locked into something that isn’t good for you at all.
Now, read the gentleman's guide to global business etiquette...